Reference

Your Agreement With ombak128

These terms set out what you can expect from us and what we ask of you when you access ombak128 from Indonesia, where local law permits.

Applies to DANA, OVO, GoPay walletsAccount access where local law allowsCovers all lobby sectionsLive casino and slots
ombak128 Your Agreement With ombak128
HOW WE OPERATE

How We Handle Your Account and Data

We collect only the information needed to operate your account — registration details, session data, and wallet transaction records for DANA, OVO, and GoPay. We do not sell your data to third parties. Account security relies on the PIN or password you set at registration, combined with OTP verification each time you log in from a new device. If you want to update your personal details or request a record of the data we hold, contact our support team directly via live chat or email.

Data Retention

We keep account and transaction records for the period required by applicable regulations. After that window closes, data is removed from active systems on a rolling schedule.

Cookies and Session Data

We use session cookies to maintain your logged-in state across pages, so your lobby position is preserved when you switch between slots and live tables mid-session.

Account Security

OTP verification is required when logging in from a new device. We also flag unusual login patterns automatically and will contact you if your account needs a manual review.

Your Rights

You can request access to your data, ask us to correct inaccurate records, or close your account at any time by contacting our support team through live chat or email.

TERMS CONTACT

Reach Us About Your Account Terms

Team online

Live Chat

Our chat team is available around the clock to answer questions about account terms, wallet conditions, or access eligibility. Start a chat from any page in the lobby.

Email Support

For detailed terms queries — account suspensions, dispute records, or written confirmation of your rights — send us an email and we respond within one business day.

Account Help Centre

The help centre covers wallet verification steps, how to update your account details, and what happens when a DANA or OVO transaction is flagged for review.

Common Questions About These Terms

Below are questions we hear most often about how these terms work in practice — covering your account rights, wallet conditions, and what to do if something is unclear.

Yes. Any wallet transaction you make through DANA, OVO, or GoPay while using your account is covered by these terms alongside each provider's own transaction policy.

We will notify you of material changes via the email on your account or through an in-session banner. Continuing to use your account after the change takes effect counts as acceptance.

We may suspend or permanently close your account. Any wallet balance held at the time of suspension will be reviewed, and you will be contacted through your registered email with next steps.

Send a request through our live chat or email support. We will confirm your identity and provide a record of your account and transaction data within the timeframe local regulations require.

Access depends on whether local law in your region permits use of the platform. It is your responsibility to confirm that accessing ombak128 is lawful in your specific location before registering.

Contact our support team via live chat or email with the details of your case. We review disputes on a case-by-case basis and will communicate our decision through your registered account email.